Effective date: October 19, 2026

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Mentally United Wellness App (“the app”) is made by Mentally United Inc., a Colorado 501(c)(3) nonprofit (“we,” “us”). This policy explains how the app handles your information. We don’t collect, store, sell, or share your personal information. ​The app has no accounts, no ads and no tracking or analytics. What you write or track in the app is saved only on your phone. We don't collect, sell or share your personal information through the app.

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1. Who we are

The Mentally United Wellness App ("the app") is made by Mentally United Inc., a Colorado 501(c)(3) nonprofit (EIN 99-3022149). This policy covers the app on iPhone (Apple App Store) and Android (Google Play). Our website has its own policy.

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2. What stays on your phone

Everything you add in the app is stored only on your device. That includes your name or nickname, mood check-ins, journal, goals, planner, trackers, safety plan, worry jar, favourites, game progress and settings. It is never sent to us. ("Let it float away" entries are not saved at all.)

Your phone's own backup service (iCloud on iPhone, Google backup on Android) may include this app data, depending on your phone settings. Those backups are handled by Apple or Google under their privacy policies, not by us.

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3. What we don't collect

Through the app, we do not collect your name, email, phone number, location, contacts, photos, health data, device identifiers or usage data. The app contains no advertising, tracking or analytics tools.

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4. When the app connects to the internet

The app works mostly offline. It connects to the internet only to:

• Get app updates. New guides and fixes are downloaded from our update service (Expo / EAS). Like any website, this service receives basic technical information needed to deliver the download (such as your IP address and app version). It does not receive anything you've written in the app.

• Show our latest videos. The Watch tab loads the list of our newest YouTube videos and their pictures from YouTube. Tapping a video, our podcast or a link opens YouTube, Spotify or our website, which have their own privacy policies.

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5. Things you choose to do

• Backups: "Back up" creates a text copy of your data that you choose where to save or send (for example, email or notes). We never receive it unless you send it to us.

• Requests (workshops, resources, volunteering): these open your own email app with a message ready for you to send. Nothing is sent unless you press send.

• Calls and texts: helpline buttons open your phone's dialer or messaging app. Helplines are independent services with their own privacy policies.

• Save as image / Share: images are saved to your phone or shared only where you choose.

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6. Permissions

• Notifications (optional): for the daily affirmation, scheduled on your phone. You can turn it off in the app or your phone settings.

• Photos (optional): only to save an image you create (for example, a colouring page or a tracker) to your phone.

• Vibration: for gentle feedback in games.

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7. Deleting your information

Because your information is only on your phone, you control it. Use Settings → Delete all my data in the app, or uninstall the app, to remove it from your device. We hold no copy to delete.

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8. Children

The app is meant for people aged 13 and over and is not directed at children under 13. Guides written for children are meant to be read with a parent or trusted adult. The app does not knowingly collect personal information from anyone, including children.

 

9. Selling or sharing

We don't sell, rent or share personal information, because the app doesn't collect it.

 

10. Changes

If this policy changes, we'll update the date at the top. Important changes will also be noted in the app.

 

11. Contact

Mentally United Inc., Colorado, United States Email: contact@mentallyunited.com